FAQ 2021 Abbotsford Rotary Clubs Strawberry Sale
Frequently Asked Questions: 

Q. Do the strawberries have sugar or water? 
A. No, the strawberries are cleaned-cut strawberries packed in their own juice. No Sugar or  Water added. 

Q. Do we need a confirmation number to pick up our berries? 
A. Our database is sorted by last name, so a confirmation number is not required. However, if you place your order online and have a valid e-mail address, you will receive a confirmation e-mail which you can print for your records. 

Q. What provisions are you making for COVID-19 distancing requirements.
A. All of our club members will be masked and we will be observing all Health Department requirements. Our pick-up site uses a drive-through system which allows for a contactless pickup. All you need do is stay in your vehicle and we will load them in for you. 

Q. Can you deliver the berries we order to us directly? 
A. Sorry we are not able to do this, as we do not have the resources available. 

Q. Can someone else pick up our berries for us? 
A. Yes, absolutely. Just make sure they know the name and phone number and if possible your confirmation number that the berries were ordered under. 

Q. What happens if we forget to pick up our berries? 
A. We make every effort to contact you on the date of pick-up if you have not picked up your berries by early afternoon. To help us contact you please be sure to provide us with all your contact information. We will leave messages on your answering machine, however, if you do not show up, we are not able to hold your berries or refund you the money paid. 

Q. What happens to unclaimed berries? 
A. As this is a fresh product, any unclaimed berries are sold off at the end of the day. 

Q. Where is the money spent?  
A. The monies raised are used in local community projects with a focus on youth, literacy,  health, and poverty. 

Q. Where do I pick up and what time? 
A. Please note that our pick-up days are SATURDAY from 10 am to 2 pm. The pick-up dates and locations are listed below. When you place your order, you can select any one of the 4 locations for pick up. These locations are NOT interchangeable as we will have your berries at the location you selected.

ABBOTSFORD: MSA Arena - 2323 Emerson Street, Abbotsford BC - JUNE 12 - 10 am-2 pm 

MISSION: Mission Secondary - At the Bus Loop off Grand Street - 32939 7th Ave Mission BC  - JUNE 5 - 10 am-2 pm 

CHILLIWACK: Chilliwack Alliance Church - 8700 Young Rd, Chilliwack, BC - JUNE 5 - 10 am-2 pm LANGLEY: Army & Navy Mall - 5501 204th Street, Langley BC - JUNE 5 - 10 am-2 pm 

NORTH DELTA: Crossroads United Church - 7655 - 120th Street, Delta BC - JUNE 5 - 10 am-12  Noon 

Q. Do you want the containers back? 
A. No 

Q. How do we pay? 
A. You may pay with a credit card. 

Walk-in orders = Due to Covid-19 we will not be accepting Cash or cheques this year.
Telephone =
Credit Card (Visa or MasterCard) 
Online = Credit Card (Visa or MasterCard) 

Q. Are the berries organic? 
A. No. The cost of organic berries is prohibitive and we cannot guaranteed a sufficient supply for our sale. 

Q. Can we pick up on a different date? 
A. Our resources are very limited and as such the date you choose to pick up is the date you commit to. There are no opportunities to change the pick-up dates or times. 

Q. Why do you need the CVV number on my credit card? 
A. This number is required by the secure server in order to process your order online. 

Q. Why do you need my e-mail address and my mailing address? 
A. Your personal information is used to send out information about our sale only. We do not  use it for any other purpose and do not make it available to third parties. Your e-mail is also  used to send a reminder to pick-up your order. 

For further inquiries please email strawberries.sale@gmail.com